Lifetime Promise: Aftersales Care - VENUS TEARS - Wedding Bands / Engagement Ring


Lifetime Promise: Aftersales Care

Our Journey with you does not end when you step out of our stores, we make sure to always be here whenever you encounter problems with your rings. Introducing our aftersales services: Cleaning, Polishing, Recoating and Resizing.

This image has an empty alt attribute; its file name is 2019-10-03-06.12.52-1-1024x1024.jpg

1. Ultrasonic Cleaning

It’s unavoidable that rings accumulate dirt and grime after wearing for a period of time. Feel free to bring in the rings you’ve purchased from us to any of our outlets for us to clean using our ultrasonic cleaner, making sure it will shine as when you first got them.

2. Polishing & Recoating

Whether 5 years or 10 years down the road, you feel that your ring have a lots of scratches, fear not! Bring it back to us for a free polishing service where it will leave your ring spotless and brand new. However, we do not recommend customers to polish often as it will thin out the ring. You may also seek advice from our friendly staff to recommend the best solution.

Normally it will take 2~3 Weeks time for this service.

3. Resizing

Ring size might change due to age or lifestyle, but we offer 2 times free resizing with no deadline. You are required to present our warranty card to any of our stores and our sales advisor will be happy to assist you.
*Please note that we will not be able to resize some rings due to design restriction

VENUS TEARS committed to providing you the best care, highest standards of service, and professional cleaning at its best condition for the marriage rings you have purchased with us for them to accompany you throughout your marriage.

VENUS TEARS is a Cosmopolitan Bridal Jewelry Brand from Japan. We have a variety of engagement rings and wedding bands. Also we can offer GIA certified/high quality diamonds at affordable prices for your ideal gradings of diamonds. For making a reservation, please click page “RESERVE” and select the branch in Singapore, which are at our JEM, Tampines, Wisma Atria and Bugis stores. Please feel free to contact us. We are looking forward to seeing you!

Check out our website :
Staff Blog :
Follow us on Facebook :
Follow us on Instagram :

All VENUS TEARS bridal shops locations are shown below:

Jem Outlet
50 Jurong Gateway Road, JEM #01-54,
Tel : 6659-6100

Wisma Atria Outlet
435 Orchard Road, #B1-28 Wisma Atria,
Singapore 238877

Tel : 6694-1663

Bugis Junction Outlet
Bugis Junction #01-22/22A, 200 Victoria Street,
Singapore 188021
Tel : 6250-9962

10 Tampines Central 1, Tampines One #01-35
Tel : 6481-2042

Leave a Reply

Your email address will not be published.

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>