Our Journey with you does not end when you step out of our stores, we make sure to always be here whenever you encounter problems with your rings. Introducing our aftersales services: Cleaning, Polishing, Recoating and Resizing.
1. Ultrasonic Cleaning
It’s unavoidable that rings accumulate dirt and grime after wearing for a period of time. Feel free to bring in the rings you’ve purchased from us to any of our outlets for us to clean using our ultrasonic cleaner, making sure it will shine as when you first got them.
2. Polishing & Recoating
Whether 5 years or 10 years down the road, you feel that your ring have a lots of scratches, fear not! Bring it back to us for a free polishing service where it will leave your ring spotless and brand new. However, we do not recommend customers to polish often as it will thin out the ring. You may also seek advice from our friendly staff to recommend the best solution.
Normally it will take 2~3 Weeks time for this service.
Ring size might change due to age or lifestyle, but we offer 2 times free resizing with no deadline. You are required to present our warranty card to any of our stores and our sales advisor will be happy to assist you.
*Please note that we will not be able to resize some rings due to design restriction
VENUS TEARS committed to providing you the best care, highest standards of service, and professional cleaning at its best condition for the marriage rings you have purchased with us for them to accompany you throughout your marriage.
VENUS TEARS is a Cosmopolitan Bridal Jewelry Brand from Japan. We have a variety of engagement rings and wedding bands. Also we can offer GIA certified/high quality diamonds at affordable prices for your ideal gradings of diamonds. For making a reservation, please click page “RESERVE” and select the branch in Singapore, which are at our JEM, Tampines, Wisma Atria and Bugis stores. Please feel free to contact us. We are looking forward to seeing you!
Check out our website : https://venus-tears.sg/reserve
Staff Blog : https://venus-tears.sg/blog/
Follow us on Facebook :https://www.facebook.com/VenusTears.jp/
Follow us on Instagram : https://instagram.com/venustears/
All VENUS TEARS bridal shops locations are shown below:
50 Jurong Gateway Road, JEM #01-54,
Tel : 6659-6100
Wisma Atria Outlet
435 Orchard Road, #B1-28 Wisma Atria,
Tel : 6694-1663
Bugis Junction Outlet
Bugis Junction #01-22/22A, 200 Victoria Street,
Tel : 6250－9962
TAMPINES ONE Outlet
10 Tampines Central 1, Tampines One #01-35
Tel : 6481-2042