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FAQ

We will answer your questions about VENUS TEARS rings

Q1. How much does a wedding band cost?

The price of our wedding rings ranges from $1199 for Platinum 900, or $999 for 18K Gold. Prices may vary depending on the design, material, etc. The average price for a pair of rings is generally around $2699. Our team of knowledgeable and experienced staff will propose a variety of designs to suit your budget and preferences.


Q2. How much does an engagement ring cost?

The price for our engagement rings ranges from $1500 including the center diamond. The grade and carat size of your preferred diamonds will greatly affect the price of the ring. Please do not hesitate to contact us if you would like to make an appointment for a consultation, we are delighted to serve you!


Q3. How long does it take to receive my ring?

All of our rings are made-to-order. Our skilled Japanese craftsmen only start making rings when they receive an order.Your ring will be made from scratch and therefore usually takes 6 to 8 weeks to complete. For urgent order, kindly contact us before placing your order. We will do our best to meet your desired arrival date.


Q4. Is there a choice of materials?

Yes, our rings are available in K18 White Gold, Yellow Gold, Rose Gold, or Platinum 900.


Q5. Do you carry jewelry that can be worn by people with metal allergies?

While Platinum is known as one of the safest metals to wear for those with sensitive or allergic skin, we carry Platinum 900/950/999 to fit all skin types. We also recommend metal allergy testing to identify the allergic raw material so that we can check if the material contains your allergen or provide a solution accordingly.


Q6. I am not sure of my ring size.

You can easily measure your ring size with items you have at home. Please check the link below. https://venus-tears.sg/online-shop/ring-size


Q7. Do you offer an engraving service?

Our ring engraving service is free of charge at the time of order. You can choose from one of three different fonts. As a Japanese company, we also offer an engraving service in Japanese.


Q8. It is possible to make detailed ring arrangements?

Arrangements can be made to meet most needs, such as changing the width of the ring, adding an inner or outer stone, or changing the surface finish/texture. Please feel free to enquire if you would like to make an arrangement other than the options available.


Q9. Is it possible to place an order online and then pick it up in shop?

Yes, absolutely. Our bridal shops are located at JEM, Tampines 1, Bugis Junction and Wisma Atria. Please let us know which shop you would like to visit so that we can prepare your rings in advance.


Q10. I don't see the loose diamond I want, are there any other options?

The diamonds listed online for engagement rings are part of our stock. If you do not see a diamond of your desired specification, please do not hesitate to enquire. We will be happy to assist you.