Privacy Policy

Introduction

Welcome to Venus Tears Singapore ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website venus-tears.sg and purchase our products.

Information We Collect

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or fill out a form. The information we collect includes:

Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment information.
Technical Information: IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Usage Data: Information about how you interact with our website, such as pages viewed, links clicked, and other similar information.

How We Use Your Information

We use the information we collect for various purposes, including:

To process and fulfill your orders.
To send you order confirmations and updates.
To communicate with you about your order and provide customer support.
To personalize your shopping experience and improve our website.
To send periodic emails regarding your order or other products and services.
To administer contests, promotions, surveys, or other site features.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Using secure server software (SSL) to encrypt all sensitive/credit information.
Restricting access to personal information to employees, contractors, and agents who need to know such information in order to process it for us.
Regularly reviewing our information collection, storage, and processing practices to guard against unauthorized access.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as described below:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

Your Choices

You have the following choices regarding your personal information:

Access and Correction: You may access and update your personal information by logging into your account on our website.
Marketing Communications: You may opt out of receiving marketing emails from us by following the unsubscribe link included in each email.
Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of our site may not function properly if you disable cookies.

Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.