Life Time
After Service
Life Time
After Service
Special Gifts
We offer attractive free gifts for our customers. You can choose from the most popular portraits, fancy ring pillows or jewelry boxes etc. Also, for customers who purchase our engagement rings, we provide special vouchers ranging from $500 to $1000 discount for your next wedding bands purchase.
Setting of Inner stone
With choices of 12 birthstones, you can choose to set an inner stone on the inside of your ring. Choosing from a Diamond, Pink or Blue sapphire, etc, it will be something unique and special, commemorating an eternal connection between the both of you.
*This service might be chargeable.
*Some rings design might not be able to set inner stones.
Engravings
We provide engraving services.
You may engrave personal messages eg. Anniversary date/ Names/ Promises, etc inside the ring
with a variation of fonts and initial symbols.
This will be the promise that symbolizes the forever bond of love.
Guaranteed after service
Reliable life time After services
From Dating to marriage, it’s a Journey. The beginning of a Wedding life, Venus Tears promises
to provide a lifetime of after services to ensure that your precious rings will be kept in mint
condition forever.
Changing from the current size bigger or smaller. (Limited to 2 times only)
※Please note we might not able to accept the request depending on the ring condition/type of ring.
Name, anniversary date or memorial messages can be re-engraved inside the bridal rings.
※Please note we might not able to accept the request depending on the ring condition/type of ring.
Re-shape the deformed ring to the original circle shape.
※Please note we might not able to accept the request depending on the ring condition/type of ring.
Erase the small scratches on the ring’s surface by skilled craftsmen and make it shine again.
※Please note we might not able to accept the request depending on the ring condition/type of ring.
In the unlikely event a strong impact damage the claws that hold the gem in place and
cause
the loosening of your gemstone. We offer remaking the claw part so the
claw can get
back the full support and prevent future hassle.
※Please note we might not able to accept the request depending on the ring condition/type of ring.
We offer to fix the gemstone setting if gemstones such as
melee
diamonds on the ring become loose or came off.
※Please note we might not able to accept the request depending on the ring
condition.
※Replacement is not applicable for center stone for the engagement rings.
Usually white gold jewelry has extra layers of white gold to make it shinier. This
coating may peel
off by wearing in our daily lives. We offer re-coating to
make your ring sparkle again.
※Please note we might not able to accept the request depending on the ring condition/type of ring.
If the original ring finishing is matt, we offer re-finishing for free of charge.
※Please note we might not able to accept the request depending on the ring condition/type of ring
Cleaning dust and dirt especially around the gemstones by wearing it daily.
* If you have any other questions regarding services, please feel free to contact us.
* Complimentary services are re-sizing (up to 2 times), re-coating, re-finishing and cleaning
services.
* Depending on the ring condition and ring design, re-sizing may not be possible.
* Certain services are chargeable .
* Engagement center stone is not covered by the stone loss guarantee.
* Services are subject to change without notice.
* Other T&C apply