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After Services -VENUS TEARS-Wedding Bands / Engagement ring

Special Gift & Life Time After Service

VENUS TEARS SERVICE

Special Gifts

We offer attractive free gifts for our customers. You can choose from the most popular portraits, fancy ring pillows or jewelry boxes etc. Also, for customers who purchase our engagement rings, we provide special vouchers ranging from $500 to $1000 discount for your next wedding bands purchase.

Setting of Inner stone

With choices of 12 birthstones, you can choose to set an inner stone on the inside of your ring. Choosing from a Diamond, Pink or Blue sapphire, etc, it will be something unique and special, commemorating an eternal connection between the both of you.

*This service might be chargeable.

*Some rings design might not be able to set inner stones.

Engravings

We provide engraving services.
You may engrave personal messages eg. Anniversary date/ Names/ Promises, etc inside the ring with a variation of fonts and initial symbols.
This will be the promise that symbolizes the forever bond of love.

Guaranteed after service

Reliable life time After services
From Dating to marriage, it’s a Journey. The beginning of a Wedding life, Venus Tears promises to provide a lifetime of after services to ensure that your precious rings will be kept in mint condition forever.

resizing
Resizing

Changing from the current size bigger or smaller. (Limited to 2 times only)

※Please note we might not able to accept the request depending on the ring condition/type of ring.

re_engravig
Re-engravig

Name, anniversary date or memorial messages can be re-engraved inside the bridal rings.

※Please note we might not able to accept the request depending on the ring condition/type of ring.

re_shaping
Re-shaping

Re-shape the deformed ring to the original circle shape.

※Please note we might not able to accept the request depending on the ring condition/type of ring.

re_polishing
Re-polishing

Erase the small scratches on the ring’s surface by skilled craftsmen and make it shine again.

※Please note we might not able to accept the request depending on the ring condition/type of ring.

re_making_craws
Re-making craws

In the unlikely event a strong impact damage the claws that hold the gem in place and cause
the loosening of your gemstone. We offer remaking the claw part so the claw can get
back the full support and prevent future hassle.

※Please note we might not able to accept the request depending on the ring condition/type of ring.

fixing_gemstone_setting
Fixing gemstone setting / Warranty of gemstone loss

We offer to fix the gemstone setting if gemstones such as melee diamonds on the ring
become loose or came off. We will replace the gemstone even if you lost it by accident free of charge.

※Please note we might not able to accept the request depending on the ring condition.
※Replacement is not applicable for center gemstone for the engagement rings

re_coating
Re-coating

Usually white gold jewelry has extra layers of white gold to make it shinier. This coating may peel
off by wearing in our daily lives. We offer re-coating to make your ring sparkle again.

※Please note we might not able to accept the request depending on the ring condition/type of ring.

re_finishing
Re-finishing

If the original ring finishing is matt, we offer re-finishing for free of charge.

※Please note we might not able to accept the request depending on the ring condition/type of ring

cleaning
Cleaning

Cleaning dust and dirt especially around the gemstones by wearing it daily.

* If you have any other questions regarding services, please feel free to contact us.
* Services may be chargeable depending on the process.
* Engagement stone center stone is not covered by the stone loss guarantee.
* Services are subject to change without notice.

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