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Guaranteed After Sales Services. - VENUS TEARS - Wedding Bands / Engagement Ring

STAFF BLOG

Guaranteed After Sales Services.

Reliable life time After services
From Dating to marriage, from months to years, Venus Tears accompany you throughout your marriage journey providing lifetime after sales service to keep your rings in a top notch condition.

Re-sizing

Changing from the current size to a bigger or smaller size. (Limited to 2 times only)
※Please note we might not be able to accept the request depending on the ring condition / type of ring.

Re-engraving
Name, anniversary date or memorial messages can be re-engraved inside the bridal rings.

※Please note we might not be able to accept the request depending on the ring condition / type of ring.

Re-shaping
Re-shape the deformed ring to the original circle shape.

※Please note we might not be able to accept the request depending on the ring condition/type of ring.

Re-polishing
Erase the small scratches on the ring’s surface by skilled craftsmen and giving it a shine again.
※Please note we might not be able to accept the request depending on the ring condition/type of ring.

Re-making claws
In the unlikely event a strong impact damage the claws that hold the gem in place and cause
the loosening of your gemstone. We offer remaking the claw part so the claw can get
back the full support and prevent future hassle.
※Please note we might not be able to accept the request depending on the ring condition/type of ring.

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Fixing gemstone setting
We offer to fix the gemstone setting if gemstones such as melee diamonds on the ring became loose or came off.
※Please note we might not be able to accept the request depending on the ring condition.
※Replacement is not applicable for center stone for the engagement rings.

Re-coating
Usually white gold jewelry has extra layers of coating to make it shinier. This coating may wear off after a period of constant usage. We offer re-coating to make your ring sparkle again.
※Please note we might not be able to accept the request depending on the ring condition/type of ring.

Re-finishing
If the original ring finishing is matt, we offer re-finishing without charges, free of charge.
※Please note we might not be able to accept the request depending on the ring condition/type of ring.

Cleaning service
Cleaning dust and dirt that are accumulated when you’re wearing daily, especially around the gemstones and the gaps on some rings.
※Conditions of rings will be checked before taking from customers.

Feel free to inquire with us through WhatsApp. VENUS TEARS WhatsApp: 8518 4875 and Facebook page is available too! We are looking forward to seeing you!

Check out our website: https://venus-tears.sg/reserve
Staff Blog: https://venus-tears.sg/blog/
Follow us on Facebook:https://www.facebook.com/VenusTears.jp/
Follow us on Instagram: https://instagram.com/venustears/

All VENUS TEARS bridal locations are shown below:

Wisma Atria Outlet
435 Orchard Road, #B1-28 Wisma Atria,
Singapore 238877

Tel : 6694-1663

Bugis Junction Outlet
Bugis Junction #01-22/22A, 200 Victoria Street,
Singapore 188021
Tel : 6250-9962

Jem Outlet
50 Jurong Gateway Road, JEM #01-54,
SINGAPORE 608549
Tel : 6659-6100

TAMPINES ONE Outlet
Temporary closure for the Tampines 1 mall renovation.
We will be back in 2024!


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