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Services After Purchase - VENUS TEARS - Wedding Bands / Engagement Ring

STAFF BLOG

Services After Purchase

VENUS TEARS committed to providing you the best care, highest standards of service, and professional cleaning at its best condition for the marriage rings you have purchased with us.

Polishing Services

Marriage rings are something that needs regular cleaning and care. Gold can easily bend, scratch, or even expand under different weather conditions, daily use and wear during physical exercise. Cleaning service uses jewelry solution and ultrasonic machine to shine the diamond and color gems. Gold scratch or too complicated issue will need to send to our professional craftsmen to handle.

The processing might take an estimated 2 weeks.

Finishing And Recoating Service

All our marriage ring is made to order which some design will have mirror surface or matt coating surface finishing. Matt finishing will also be entitled to complimentary after service after some time matt finishing will go off you may bring it to any VENUS TEARS stores and we will send it to the workshop, after polish, it will be back to the original look just like the brand new one.

Resizing Services

If you choose your engagement ring but not sure of her ring size or after collection her ring size is not fit to her finger size. VENUS TEARS offer two complimentary resize service. You are required to present after service resizes card to any of our stores our sales advisor will be happy to assist you. 

VENUS TEARS bridal concept stores are located at Wisma Atria, Jem, Bugis Junction & Tampines 1. Just a walking distance of about 5 mins walk from Orchard MRT, Jurong East MRT, Bugis MRT, and Tampines MRT. Please click the “RESERVE” page and select the branch in Singapore to make an appointment with us.

Check out our website: https://venus-tears.sg/reserve
Staff Blog: https://venus-tears.sg/blog/
Follow us on Facebook:https://www.facebook.com/VenusTears.jp/
Follow us on Instagram: https://instagram.com/venustears/

All VENUS TEARS bridal and fashion shops locations are shown below:

Bugis Junction Outlet
Bugis Junction #01-22/22A, 200 Victoria Street,
Singapore 188021
Tel: 6250-9962

Wisma Atria Outlet
435 Orchard Road, #B1-28 Wisma Atria,
Singapore 238877
Tel: 6694-1663

Jem Outlet
50 Jurong Gateway Road, JEM #01-54,
SINGAPORE 608549
Tel: 6659-610

TAMPINES ONE Outlet
10 Tampines Central 1, Tampines One #01-35
SINGAPORE 529536
Tel: 6481-2042


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