The promise from VENUS TEARS -After service - VENUS TEARS - Wedding Bands / Engagement Ring

Love is a lifetime promise. VENUS TEARS goal is to help every customer find a pair of favourite and can be accompanied by a life of the ring.

Everyone should be understood that this wedding band or engagement we will get to daily usage, it could easily get stretches after long time use. will you be sad if this thing happens? Please don’t worry about that if you purchase from VENUS TEARS bridal jewelry shop.

What is the lifetime maintenance service provide by VENUS TEARS? Is it any difference after service compare with other jewelry shops? To answer this question, Kindly check out the message below.

Polishing services

This polishing service that you should hear it frequently. Most of the jewelry shop will provide this service, VENUS TEARS do so. The jewelry needs to be polished if there some light stretches or the diamond gets some dust to hide the shine after this laser machine polished, the stone will look bright and the band looks in better condition. but one thing we have to take note, this service can help with heavy stretches.

What about if your ring gets heavy stretches? now you need another process to settle this.

Finishing and Recoating service

Polishing service most of the jewelry will offer you free of charge because it’s easy to be done. but finishing and recoating service will quire costly. when the ring comes with heavy stretch our craftsman will use the machine to polish off the stretches while do the recoating from this ring, the ring will look bright as new. If your ring in matt finishing originally, the craftsman will do it in matt or gloss for you.

Lastly, we have this service for customers who need to change the size after purchase.

Resizing services

VENUS TEARS offer two complimentary resize service for the people who need to change the ring size later, especially for engagement ring purchaser that you can choose your favourite ring without any worries.

Above all the service will be free of charge and not time-limited, You can walk into any VENUS TEARS jewelry to make an inquiry and do this after service. You can refer to this shop address as before. Hope to see you soon.

Wisma Atria

435 Orchard Road, #B1-28 Wisma Atria

Singapore 238877 Tel : 6694-1663

Bugis Junction

Bugis Junction #01-22/22A, 200 Victoria Street,
Singapore 188021 Tel : 6250－9962

JEM

50 Jurong Gateway Road, JEM #01-54

SINGAPORE 608549 Tel : 6659-6100

Tampines 1

10 Tampines Central 1, Tampines 1 #01-35,
SINGAPORE 529536 Tel : 6481-2042

All our rings are semi-customized which you may choose your preferred material of either 18k white gold/rose gold / yellow gold or platinum, your ideal carat size of the center main diamond which we offered are all GIA certified diamonds.

All VENUS TEARS bridal concept stores are located at Wisma Atria, Jem, Bugis Junction, Tampines 1, Just a walking distance of about 5min walk from Orchard MRT, Jurong East MRT, Bugis MRT and Tampines MRT. For more inquires, drop us a WhatsApp message / Facebook us~

Greetings to all~
To people who may concern, today we shall hereby to share more about Venus Tears after service!

Cleaning Services:
We do understand that as rings are wear on daily basis, getting stained is pretty normal. You may bring to shop and do leave it with us for approximate of 20 mins, our shop personnel will help you clean and bring back the shine of your ring.

Polishing Services:
Regardless the material of the ring is to be platinum or K18 white / yellow / rose gold, after long wearing scratches tends to be seen mostly on the bottom part of the band. Bring back to shop to let our shop adviser to check on the condition of ring and advise you if needed to send your ring to craftsman, having it polished and it will be back as new as you first received. *Thus, the processing of sending and have it done might takes estimated of 2 weeks.

Matt Finishing Services:
For our made to order rings which are done out with Matt finishing will also be entitled to complimentary after service as Matt finishing are just a coating finishing over, therefore after some times it might tend to be wear off. Bring it back to shop and we shall send them to have the Matt finishing covered back to the original state.

Resizing Services:
For Engagement Rings or Marriage Bands that are resizable, we offer two complimentary of having them resize accordingly for people whom might have size differ after some period of time of gaining or losing weight.

For more unclear inquires, please visit store and have our shop adviser to advise you further on it.