At Venus Tears, our journey with you is not just a simple sales.
For all our made-to-order collections, be it Engagement Ring or Wedding Bands, we provide multitude of post purchase services, a lifetime warranty!
1) Free Cleaning
Rings are worn on our hands, which is the most used part of our body as we use them to hold things, open doors etc. This also means that dirt would accumulate much easier on our rings. Dust and grime settle on our rings, and on diamonds. The grime covering our diamonds makes it look blurry, and doesn’t shine as brightly. Many people may have the misconception that diamonds loses it’s shine through wear and tear, however diamonds are the hardest substance and can’t be scratched by anything else, so more often than not, it’s actually due to a layer of grime that has settled on your diamond and maybe in the gap between the claws and diamonds.
For our cleaning services, you may bring your ring to any of our Venus Tears outlet. We will place your ring into an ultrasonic cleaner, which as the name states, uses ultrasounds to perform a deep cleaning, leaving your diamonds as sparkly as when you first got them.
2) Free Resizing
We provide 2 free resizes for each ring, and there’s no deadline for when it is valid til. This means that be it 5 or 10 years later, you can still bring your ring back to us for your free resizing!
*Depending on the design, we may not be able to perform resizing, so please check with our staff for more details!
3) Unlimited times of Free Polishing & Re-coating
After a few years, you may find that your rings looks worn out with scratches, worry not as Venus Tears provides free polishing and re-coating services for your rings! This leaves your rings spotless and looking brand new.
*Polishing is not recommended too often as it thins your ring, recommended frequency is once a year or 2 years. Bring your ring to us and let our staff advice you on whether it should be polished!
To celebrate this memorable event of your life, Venus Tears presents you a selection of free gifts!
Our free gifts changes from time to time, so make sure to check with your sales staff on the available gift selection!
Make a reservation with us today and find out more about all our collections and customization!
RESERVATION
Click to make an appointment with us and you will be entitled to a $40 voucher which can be used to offset your total bill!
Although it is best to pre-book appointments to avoid disappointments, we do accept walk-in guests and we will try our best to attend to you.
Hope to see you soon! Have a great week ahead!
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VENUS TEARS is a Cosmopolitan Bridal Jewelry Brand from Japan. We have a variety of engagement rings and wedding bands. We also offer GIA certified/high quality diamonds at overwhelmingly affordable prices. To make a reservation, please click on the tab “RESERVE” and select the outlet you wish to visit; JEM, Tampines or Bugis. Please feel free to contact us. We are looking forward to seeing you!
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